Return & Refund Policy

Last Updated: October 19, 2026

At GAZIAL BEAUTY, your satisfaction matters to us. We want you to feel confident and comfortable with every purchase. That's why we offer a 30-Day Return Policy.

1. Our 30-Day Return Policy

You have 30 days from the date your order is delivered to request a return.

To be eligible for a standard return, your item must be:

• In its original condition.

• Unused and undamaged.

• In its original packaging, with all included accessories.

• Accompanied by proof of purchase.

2. How to Request a Return

To start a return, please contact our customer support team at:

[Your Customer Support Email]

Include your order number, the reason for your return, and any relevant photos.

Our team will review your request and provide return instructions.

Please do not send products back without contacting us first.

3. Hygiene & Beauty Product Returns

For hygiene and safety reasons, used eyelash curlers may not qualify for a standard change-of-mind return.

However, if your product arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

These conditions do not limit any rights you may have under applicable consumer protection laws.

4. Damaged or Incorrect Items

Please inspect your order when it arrives.

If your item is defective, damaged during shipping, or different from what you ordered, contact us promptly with your order number and photos of the issue.

We will review the situation and arrange an appropriate solution, such as a replacement or refund.

5. Refunds

Once we receive and inspect your approved return, we will notify you of the refund decision.

If approved, your refund will be issued to your original payment method.

Please allow up to 10 business days for us to process an approved refund. Your bank or payment provider may need additional time to post the funds.

6. Return Shipping Costs

For standard change-of-mind returns, customers are responsible for return shipping costs unless otherwise stated.

If we confirm that an item arrived defective, damaged, or incorrect, GAZIAL BEAUTY will cover the reasonable return shipping costs or provide an alternative resolution.

7. Exchanges

If you receive a defective or incorrect item, please contact our support team to discuss replacement options.

8. Cancellations

If you need to cancel or change your order, please contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has been processed or shipped.

9. Contact Us

For questions about returns, refunds, or your order, please reach out to:

GAZIAL BEAUTY

Email: [Your Customer Support Email]

We're here to help make your shopping experience a positive one.